Children’s Information: We only collect personal information through the Services from a child under 13 where that Student’s school, school district, and/or teacher has agreed (via the terms described in the Terms of Service) to obtain parental consent for that child to use the Services and disclose personal information to us for the use and benefit of the learning environment. If we learn that we have collected personal information from a child under 13 without parental consent being obtained by the child’s school, school district, and/or teacher, we will delete that information. If you believe that a child under 13 may have provided us with personal information in violation of this paragraph, please contact us at firstname.lastname@example.org.
Information We Collect
Information You Provide To Us We receive and store any information you knowingly enter through the Services. This information may include, but is not limited to, the following:
- Registration information, including your name, username, email address, profile picture, and school affiliation
- The grade level and names of classes that you teach or attend
- Any documents that you upload, create, or complete using the Services, such as items you add to your bookshelf, as well as notes, flags, and assessments (including tests, quizzes, assignments, and papers) that you create or complete
- Information that Educators provide about Students, including evaluations, grades and test results, attendance, notes and feedback, and any other information provided by the Educator about a Student
- Information about parents/guardians provided by Educators or Students, including name, relationship to Students, email address, and phone number
- Any other information uploaded to or entered into the Services
- If you use our referral service to tell someone about Otus, we will collect that person’s name and email address
Information Collected Automatically
We receive and store certain types of information whenever you use our Services. When you access or use an Otus mobile application, navigate to our websites or use the browser provided in an Otus mobile application, we automatically receive and record information on our server logs. Information includes: your IP address, cookie information, and the page you requested. We also record the details of your activity and the number and frequency of visitors to our services, including your location when accessing the services. For example, we receive and store information about whether you access the Services from a school, home, or other location. We use various technologies to collect web browsing information, and this may include sending cookies to your computer or tablet. Cookies are small data files stored on your hard drive or in device memory that help us to improve our services and your experience, understand which areas and features of our Services are popular, and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and that help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below. When you download an Otus mob
ile application, we automatically collect information about the type of device, name and version of the operating system, name and version of the application, the unique device ID, as well as actions performed by the user in accessing the application. We also use analytics software to allow us to better understand the functionality of our application and services. This software may record information such as how often you use Otus, what you do using the services, and performance data.
How We Use Information
We use the information we collect to provide, maintain, personalize, and improve our Services; to respond to your comments, questions, and requests; to provide customer services, including technical support; and for any other purpose for which the information was collected. If you are an Educator, we may use the information we collect to send you marketing and product communications to the email address you provide or by other means. If you are a Student, we may use your email address to send you product updates, such as information about new features or functionalities. We use automatically-collected information to enable us to figure out how often users use parts of the services, so that we can make the services appealing and relevant to as many users as possible, and customize and improve those services.
How We Share Information
We may share information with vendors, consultants, and other service providers who access such information to carry out work on our behalf.
In the event any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company, user information may be transferred to or acquired by a third party.
Protection of Otus and Others
We may release personal information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation. It may also be released if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Otus users or others.
How We Protect Information
Otus takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Your Otus account uses the same login as your Google or Google for Education account, and is protected by a password for your privacy and security. You may help protect against unauthorized access to your account and personal information or your Student’s personal information by selecting and protecting the password associated with the account appropriately.
You may update, correct or delete personal information about you at any time by editing your profile information. Changes to your Google account information must be made through Google; Otus has no ability to make modifications to your Google account information. Note that if the Google account tied to your Otus account is deactivated, or if you revoke Otus’s access rights within your Google account, you will not be able to access your Otus account or any of the content stored with Otus. We may retain cached or archived copies of personal information about you and content stored with Otus only as needed for educational purposes by an authorized user. This information is then deleted once the data is no longer needed for the student within the context of school.
If you are the parent or guardian of a child under 13 and would like to request that personal information regarding your child be updated or deleted, or if you’d like to refuse further contact of your child by the Services, please contact us at email@example.com. We will respond to a request made pursuant to this section within 30 days of our receipt of such request.
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