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Otus customer support is top notch and always there for all of our educators. Because our Elevate users have both freshchat and Otus support, the team is there to help direct each individual to the right place.
In this special Otus Live specifically for our Elevate Family, join Sarena Lee , Instruction Quality Coordinator of elevate K12 on how to use Otus Support and chat in and speak with a specialist in real time.
To learn more about the Otus Support visit the Otus Knowledge Base.
Otus Live PD is an opportunity to learn from the Otus team! Register and join us for a live session using the calendar or check out On-Demand recordings here in the Otus Resource Library.
| Cookie | Duration | Description |
|---|---|---|
| _GRECAPTCHA | 5 months 27 days | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| bcookie | 2 years | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. |
| lang | session | This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. |
| lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
| Cookie | Duration | Description |
|---|---|---|
| __kla_id | 2 years | This cookie is set by the provider Klsviyo. This cookie is used to collect information on the visitor's behaviour. This information is used for internal analytics and is used to optimize the website. It also register if the visitor has subscribed to news letter. |
| _first_pageview | 10 minutes | This is a session cookie set during the first display of the page on each visit. This cookie is used to shoot certain codes on the first display of the page and also to enhance the speed of the website. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_0ZMN0XWF4N | 2 years | This cookie is installed by Google Analytics. |
| _gat_UA-69767531-1 | 1 minute | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| _jsuid | 1 year | This cookie contains random number which is generated when a visitor visits the website for the first time. This cookie is used to identify the new visitors to the website. |
| ajs_anonymous_id | never | This cookie is set by Segment.io to check the number of ew and returning visitors to the website. |
| ajs_user_id | never | The cookie is set by Segment.io and is used to analyze how you use the website |
| cluid | 1 year | This cookie is used for websites which is having multiple domains to identify the same visitor across multiple domains. |
| CONSENT | 16 years 3 months | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| SSCVER | 1 year 24 days | The domain of this cookie is owned by Nielsen. The cookie is used for online advertising by creating user profile based on their preferences. |
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
| ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well. |
| bscookie | 2 years | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. |
| fr | 3 months | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. |
| IMRID | 1 year 24 days | The domain of this cookie is owned by Nielsen. The cookie is used for storing the start and end of the user session for nielsen statistics. It helps in consumer profiling for online advertising. |
| MUID | 1 year 24 days | Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| personalization_id | 2 years | Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| Cookie | Duration | Description |
|---|---|---|
| _clck | 1 year | No description |
| _clsk | 1 day | No description |
| _dd_s | 15 minutes | No description available. |
| _pin_unauth | 1 year | No description available. |
| _privy_E61FB8A0D31A80ACFEDD5D8C | 1 year | No description |
| ajs_group_id | never | This cookie is set by Segment.io. The purpose of the cookie is currently not identified. |
| AnalyticsSyncHistory | 1 month | No description |
| ANV_MCP_TKX_SID | 1 hour | No description |
| CLID | 1 year | No description |
| dd_cookie_test_1b296c53-117a-4d7a-b5f3-5b34df3807a5 | past | No description |
| dd_cookie_test_6b5b8e3e-b59b-4b04-9dd8-ca020f00166d | past | No description |
| debug | never | No description available. |
| intercom-id-jd7pwffj | 8 months 26 days 1 hour | No description |
| intercom-session-jd7pwffj | 7 days | No description |
| li_gc | 2 years | No description |
| loglevel | never | No description available. |
| no_tracky_100984078 | 1 hour | No description |
| SM | session | No description available. |
| SRM_B | 1 year 24 days | No description available. |
| teamMembers | 7 days | No description |
| undefined | never | No description available. |
| UserMatchHistory | 1 month | Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |