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Otus Wins Gold Stevie® Award for Customer Service Department of the Year

Written by Otus | Apr 30, 2025 4:49:49 PM

Otus, a leading provider of K-12 student data and assessment solutions, has been awarded a prestigious Gold Stevie® Award in the category of Customer Service Department of the Year at the 2025 American Business Awards®. This recognition celebrates the company’s unwavering commitment to supporting educators, students, and families through exceptional service and innovation.

In addition to the Gold award, Otus also earned two Silver Stevie® Awards: one for Company of the Year – Computer Software – Medium Size, and another honoring Co-founder and President Chris Hull as Technology Executive of the Year.

The American Business Awards®, now in their 23rd year, are the premier business awards program in the United States, honoring outstanding performances in the workplace across a wide range of industries. The competition receives more than 12,000 nominations every year. Judges selected Otus for its outstanding 98.7% customer satisfaction with chat interactions, and exceptional 89% gross retention in 2024. They also praised the company’s unique blend of technology and human touch, noting its strong focus on educator-led support, onboarding, data-driven product evolution, and professional development.

Otus continues to make significant strides in simplifying teaching and learning by offering a unified platform that integrates assessment, data, and instruction—all in one place. Otus has supported over 1 million students nationwide by helping educators make data-informed decisions, monitor progress, and personalize learning. These honors reflect the company’s growth, innovation, and steadfast commitment to helping school communities succeed.